Outlook 2011 For Mac Freezes During Initial Sync With Office365
Another cause for this is when using two-factor authentication with Office365, but Outlook used the standard user password during profile creation rather than an app password. In this case, Outlook will go through the 2FA verification the first time and authenticate the device, but profile loads can be slow after that.
Went through a full update on the SBS 2011 server. Did not make a difference. I then decided to see if it was related to IPv4/IPv6 as my infrastructure is all dual-stack - I deleted the account and recreated it on an IPv4 only connection (as it was previously using IPv6). I did this over hotspot but it didn't seem like it was making any progress so I stopped it. I then switched back to my regular wifi connection and Mail started to sync over IPv6.
Correlation =/= causation so ymmv. We'll see if it finishes sync and keeps up to date. To further update, my Sent Items synchronized completely and stays up to date. My Inbox only seems to update a little bit at a time.
Restarting Mail sometimes gets me more but sometimes I have to completely restart the Mac. As of this writing it is still not entirely up to date. It's funny that the Inbox is hung up but Sent Items is 100% up to date as email I send from my iPhone immediately appears there in Mail. I am also able to send email using the Exchange account and the item properly appears in Sent Items.
If new messages don't appear in your Exchange mailbox If certificate authentication is enabled on the mail server, make sure that your mailbox has no more than 11,000 messages. Microsoft recommends no more than 5000 messages per Exchange mailbox. If that isn't the issue, quit Mail, then open it again and don't select any other mailbox while mail gets new messages. To be sure that Mail has finished downloading and indexing new messages, you can choose Window > Activity, then watch the progress of the download. More Info: Exchange Basics The Inbox syncs more frequently than any other and should be kept as clean as possible.
(this is the number one cause of problems with sync). While Microsoft and Apple gives higher numbers, you'll find that smaller Inboxes do not have the problems with Sync. Do NOT make subfolders under the Inbox. It's not prevented, but it will definitely affect performance. Just like they let you rebuild an Identity with Exchange it's not recommended. If you ever have a problem with an Exchange account, you should remove the account and let it sync back from the server.
Make folders at the root level. Inbox A subfolder. To provide some additional follow up here - First, upon further review and discussion the Exchange server could be further updated - specifically to Exchange 2010 SP3 + Rollup 18. FWIW OSX Outlook will not talk to an Exchange 2010 server that is not running at least SP2. Second, I did not change the size or content of my Inbox.
Third, I installed the High Sierra supplemental update today. Now Mail works exactly as expected and as it did in Sierra.
Email sent to my Exchange based mailbox appears in Mail a few seconds after it appears on my iPhone which is good enough for me. It works consistently as well.
I don't know if this will help others but that's where I'm at with it. Google backup sync for mac never finishes runs constantly high cpu fan art. Thanks for the help here.
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Hi, Thank you for posting your query on Microsoft Office Community. We understand how you feel about the situation. We're sorry for the trouble this has caused. A quick question before we proceed.
What type of email account is configured in Outlook? Is it a Microsoft Exchange Server account? Let’s create a new Outlook profile, setup and email account, then try starting Outlook and verify the result. You may refer to the following article on for instructions on how to create a new Outlook profile. Note: Ensure that you select the new profile under Always use this profile for Outlook to start in the new profile.
Hope it helps. Try the suggestion and let us know the result at your earliest convenience. Hi, I had the same problem and tried many things, even following tips for Outlook 2013 hanging on loading profile. It occurred to me that if it was stuck on loading a profile, I thought I would just delete all the profiles and start over. So, from the Control Panel, selected Mail, then Show Profiles. Then deleted all the profiles.