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Comparing and Testing Hardware Diagnostic Tools Having the right tools helps you give clients quick and reliable resolutions to their problems. When you’re dealing with a hardware problem, you can’t trust the operating system. Hardware diagnostics give you objective feedback to help you track down a problem. That saves you time and money. I took a month and tested some of the popular options on the market today. Free: Manufacturer Diagnostics Tools Most newer computers have options at startup to test the hardware. This feature can range from a few memory tests to coverage of all the hardware components.

Obviously this type of test requires a system that boots to those diagnostics. Most of the time you can boot into those, but not always. These tests usually give you a straightforward baseline to a problem. A passing diagnostic doesn’t mean the computer doesn’t have a hardware problem. If the hard drive test fails, you can rely on the fact the hard drive is bad. Just because it passes, though, doesn’t always mean it’s reliable.

Booting from a USB stick is nowadays more and more important. More and more PC's as well as servers are delivered per default without a CD/DVD drive. Some of the steps to create a bootable USB stick could be done in the GUI as well, but as some of them can’t and you have to go to the shell.

Instagram for mac. If you’re trying to get a repair done under warranty, technical support is going to require a failing report on those diagnostics. I always start with the manufacturer diagnostics. To fully rule out a component, you might need some advanced testing. That’s where some third party tools come in. Free: Live Bootable CDs/Other Media Tools We’ve covered things like the and have a.

These are typically freeware/open license so they don’t come with much support. Sometimes, they’re of.

Unlike the manufacturer stuff, you can count on these to always be there for you. It’s a consistent tool that should work on most systems. During my tests, not all bootable media would boot all devices.

I’d get the occasional kernel panic (since this is Linux) or some other kind of system error. The utilities weren’t always user-friendly. Sometimes I’d have to use a command line which brought back painful memories of my DOS days. Since these are free, I keep a few on USB sticks to boot up a problem system. More likely I’m doing data recovery or anecdotal hardware testing. I might not test the network card with loopback plugs, but if a bootable USB operating system can surf the net, I know the network card will pass traffic.

Monthly Fee: TechSuite TechUSB Tool by RepairTech Until I started actively using RepairShopr and the recent TechSuite, I didn’t find much value in these products. Now that RepairTech Solutions updated the products, I’m using them much more.

TechSuite Bootable isn’t that much different than the Live CDs mentioned previously. The is a sampling of most bootables. Since RepairTech makes the list public, you could create a copy.

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The difference is the with the rest of the TechSuite product line. With TechSuite Online Dashboard, you can see the results of the tests within the platform. Since I use RepairShopr, those reports get pushed directly to a ticket.

That saves me time tracking the results. TechUSB Automator lets you automate hard drive, memory, and malware testing. Most of the free tools make you run them one at a time; TechUSB Automator runs all those tests with one click.